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Hello there,<br />
<br />
I am dealing with a user where not able to figure out why Exel preview in Outlook 2016 keep freezing for some reason. <br />
When the user click on it through his Outlook to preview in the email, it sometimes shows up fine but some time the whole outlook freezes and circle against the excel preview. Clicking around various tabs does nothing and even waiting for some time doesnt help to recover. Once Outlook stops responding, I end task it. Reopen Outlook and try and same thing. <br />
<br />
I tried Quick repair and Online repair but same issue. &nbsp;I verified that the excel files are not bg ( about 50 kb ) , doesnt have any macros in it and is simple excel file. &nbsp;<br />
<br />
I tried Windows Previewer and after online repair its behaving much better but sometime freezes on certain excel previews. He wants Outlook preview to be resolved. <br />
<br />
The user is very frustrated and want the preview to work. There are no other issues on his computer. &nbsp;<br />
<br />
Let me know if any suggestions.<br />
<br />
THanks <br />
<br />
Nick
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Hello there,

I am dealing with a user where not able to figure out why Exel preview in Outlook 2016 keep freezing for some reason. 
When the user click on it through his Outlook to preview in the email, it sometimes shows up fine but some time the whole outlook freezes and circle against the excel preview. Clicking around various tabs does nothing and even waiting for some time doesnt help to recover. Once Outlook stops responding, I end task it. Reopen Outlook and try and same thing. 

I tried Quick repair and Online repair but same issue.  I verified that the excel files are not bg ( about 50 kb ) , doesnt have any macros in it and is simple excel file.  

I tried Windows Previewer and after online repair its behaving much better but sometime freezes on certain excel previews. He wants Outlook preview to be resolved. 

The user is very frustrated and want the preview to work. There are no other issues on his computer.  

Let me know if any suggestions.

THanks 

Nick

Outlook 2016 Preview for Excel Docs

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

Windows 10

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.