Can not move and replace a existing file in a folder

Hello, I have a windows 10 computer. I can not overwrite a existing excel or pdf file in a folder. it  asks me "you will need to provide administrator permission to move this file" and when I click on continue it gives me a error message "Try again". I can not move a excel or a pdf but I can move and overwrite a word file. No problems.  Your help is greatly appreciated.

Thank you in advance.
mattkiranAsked:
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yo_beeDirector of Information TechnologyCommented:
Have you checked the permissions on this the files in question? It sure sounds like they have specific permission.
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mattkiranAuthor Commented:
hello, Yes. the particular user logged has full permissions. Also he is part of local administrator group. It is part of a domain. Strange thing is that I can move a word file in the same folder without any issues. Also I forgot to mention that I can copy the same excel or a pdf file and overwrite a file in the same folder and I have no problem doing that. Copy and overwriting a file is not a problem. Move and overwrite a file is a problem.
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Kyle AbrahamsSenior .Net DeveloperCommented:
Is the file open when you are trying to move it?  As a test can you delete the file you are trying to overwrite first?  See if you have issues iwth the delete (EG: the overwriting side) or the moving side.
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8046586Commented:
Go to the file/folder properties=> security=>advanced=>owner and take ownership with your account. Then go to security and check that you have full permission. Select settings to apply to child folders, files and subfolder.

After that, you should be able to delete any file that is not in use.
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arnoldCommented:
Since this a workstation, check whether the file is open and that what prevents your actions.
Are there multiple sessions on this system, do multiple users use this system
Look at the task list
Tasklist /fi "username eq <other user>"
See of excel or adobe reader/acrobat is opened by another user and is the process by which ,......
Does the issue persist after reboot?
Where are these files, on a share or local to the workstation?
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Hello ThereSystem AdministratorCommented:
Get into Safe Mode, take ownership over the files or folder and try again.
Also check if your files are located on shared media and are accessible via network.
Do you have UAC turned on or off?
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nobusCommented:
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yo_beeDirector of Information TechnologyCommented:
Personally I have never seen UAC prevent a file from being deleted or moved. I like the idea of the file being open. I have seen in my environment if the viewing pane is open on windows explorer and the file in question is the one being viewed the file is considered open and things like deleting or rename do not work.
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mattkiranAuthor Commented:
Thank you so much for multiple  quick responses. I have tried all the options mentioned above. There is no open file or process open. I have tried moving the file without opening a windows explorer session.   UAC is off and i still can not move and overwrite. I can move a file if it does not exist in the destination folder. Its the overwriting a existing file that I am having issue with .
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yo_beeDirector of Information TechnologyCommented:
Is this true for all types of files.  Originally you stated that is was just PDF's and Excel files
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nobusCommented:
did you try unlocker?  post result plse
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Kyle AbrahamsSenior .Net DeveloperCommented:
So once again I ask you if you can manually delete the file first.  It seems like there might be a lock on the destination side causing the issue.
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yo_beeDirector of Information TechnologyCommented:
Is this a network location or local?
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mattkiranAuthor Commented:
local location
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mattkiranAuthor Commented:
Hello Kyle, Yes i can delete the file manually. No issues. Also I can not move and overwrite anywhere on the C-Drive. Also it started happening couple of days ago. . Thank you
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mattkiranAuthor Commented:
Hi Nobus, I could not download  it. The link you sent me did not work.
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mattkiranAuthor Commented:
hi yo_bee, I have tried other file types and only excel and pdf files are giving me problems. Thank you
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arnoldCommented:
With uac off, if the move requires elevated rights, the attempt will fail.
Start a command window as administrator. Then move the file and see.
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Hello ThereSystem AdministratorCommented:
It's a good point to use CMD to move your files (I suggest to use Run As Different User and choose high-level admin):
MOVE c:\department\myfile.docx "c:\anotherfolde\myfile.docx"

Open in new window


Also run Total Commander under high- level admin and try to move it.

I can not move and overwrite anywhere on the C-Drive. Also it started happening couple of days ago.
Get into Safe mode and try any operation. Will it help? Come back with feedback.
Also run deep virus scan to exclude this possibility.
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nobusCommented:
you're correct - seems it has been moved
here another  site :  http://www.majorgeeks.com/files/details/unlocker.html
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mattkiranAuthor Commented:
Hi, I have tried As a administrator and same issue. I will try the safe mode option. I will let you know. FYI. It's only the C-Drive.
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nobusCommented:
unlocker results plse?
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Hello ThereSystem AdministratorCommented:
Please mark all helpful posts and close this question.
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RaminTechnical AdvisorCommented:
Create a new USER account, switch into it, and check if it helps.
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mattkiranAuthor Commented:
Hello All, I was able to  resolve the issue by uninstalling the symantec and Malware bytes software and reinstalling it. Malwarebyte was for some reason causing this issue to occur. Thank you all for your help.
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