Offfice 2016 Professional Plus 2016 does not save files

Hi,

I installed Office 2016 Professional Plus two days ago.  The problem is that  Word doesn't save files at all for some reason.  I would appreciate if you could kindly share your suggestion or solution.

Regards

- O.S.
freeseagullAsked:
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Hello ThereSystem AdministratorCommented:
You can compare it with my settings:
wordoptions.PNG
1. Run window and type winword /safe -> Any change?

2. To solve some issues with Adobe Acrobat Add-in, get the latest Office update, open any Office 2016 app and choose File > Account > Update Options > Update Now

3. Run Word directly from C:\Program Files\Microsoft Office... you need to find it. Any change?

4. Also check File Block Settings: Options -> Trust Center -> File Block Settings
word-file-blocking.png
5. From another discussion:
At File | Options | Save, select the option that says "Don't show the Backstage when opening or saving files" and select the option that says "Save to Computer by default." Click OK. Then see if you can access the Open dialog box by holding the Ctrl key as you press the letter O on your keyboard. (Similarly, see if you can access the Save As dialog box with F12.)

6.
If you are able to work with Word without any problem then the issue might be due to add-ins. In order to disable the add-ins follow the steps given below:
- In Word, click on File< Options< Add-ins.
- Under Manage select COM Add-ins.
- Click on GO options beside Manage, uncheck all the add-ins and click Ok.
- Try to open Word and check if it works fine.

7. I suggest you to repair your MS Office first. If this will not help, I'd reinstall it.

8. Disable all antivirus and protection software and try again.
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Hello ThereSystem AdministratorCommented:
We need more info! What do you mean saying "Word doesn't save files at all"? Is there a Safe button missing or so? Please, explain!

Try to open Word and save it to different location. Also try the option 'Save As'. Maybe you don't have a permission to save file to specific location.
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freeseagullAuthor Commented:
Hi,

I can create and save files using Powerpoint, Excel or Publisher without any problem.  However,  Word does not allow me to save a Word document I created. For instance, I just created a new  Word File and tried to save it but ended up with no luck. Nothing happens when I click on `Browse` button  to choose  a specific location. In a similar way, nothing happens when I click on `Save` or `Save As`. Regarding, permission, my account is administrator.
Save_Save_As.png
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