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Nothing attached...<br />
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»<b><i>bp</i></b>
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Added attachment, not sure why it didn't take first time. &nbsp;Thanks!
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On the problem computer, try new BIOS, Chipset and Video drivers. See if that helps.
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Turns out the end user was messing with the fonts without telling me that's how he got to this problem in the fist place. &nbsp;Reverting back to Outlook 2010 and resetting the fonts fixed the issue.
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I have a customer who has some incoming e-mail text unreadable due to the top of the text being &quot;cut off&quot;<br />
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See the attached file. &nbsp;Notice the first line of text &quot;test with new outlook&quot; the top of the text is cut off. &nbsp;Also, on the Date time stop reply under it, the top is also being cut off. &nbsp;I upgraded his outlook to 2016 hoping it would help. &nbsp;I also trying changing fonts, resetting views, etc. &nbsp;I pretty much did everything I could find online, I'm at a loss. &nbsp;<br />
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Can any experts out there help?<br />
<a href="https://filedb.experts-exchange.com/incoming/2017/12_w51/1215955/outlook.jpg" target="_blank" class="file-inline" title="outlook.jpg (47 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>outlook.jpg</a>
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outlook.jpg

I have a customer who has some incoming e-mail text unreadable due to the top of the text being "cut off"

See the attached file.  Notice the first line of text "test with new outlook" the top of the text is cut off.  Also, on the Date time stop reply under it, the top is also being cut off.  I upgraded his outlook to 2016 hoping it would help.  I also trying changing fonts, resetting views, etc.  I pretty much did everything I could find online, I'm at a loss.  

Can any experts out there help?

Added attachment, not sure why it didn&#39;t take first time.  Thanks!

On the problem computer, try new BIOS, Chipset and Video drivers. See if that helps.

Turns out the end user was messing with the fonts without telling me that&#39;s how he got to this problem in the fist place.  Reverting back to Outlook 2010 and resetting the fonts fixed the issue.

Outlook chopping off top of text in e-mail

I have a customer who has some incoming e-mail text unreadable due to the top of the text being &quot;cut off&quot;

See the attached file.  Notice the first line of text &quot;test with new outlook&quot; the top of the text is cut off.  Also, on the Date time stop reply under it, the top is also being cut off.  I upgraded his outlook to 2016 hoping it would help.  I also trying changing fonts, resetting views, etc.  I pretty much did everything I could find online, I&#39;m at a loss.  

Can any experts out there help?

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

A font is a particular size, weight and style of a typeface. Each font is a matched set of type, one piece (called a "sort") for each glyph, and a typeface consists of a range of fonts that share an overall design. With the advent of digital typography, font is frequently synonymous with typeface, although the two terms do not necessarily mean the same thing. In particular, the use of "vector" or "outline" fonts means that different sizes of a typeface can be dynamically generated from one design. Each style may still be in a separate "font file" -- for instance, the typeface "Futura" may include the fonts "Futura roman", "Futura italic", "Futura bold" and "Futura extended" —- but the term "font" might be applied either to one of these alone or to the whole typeface.