Got a clients laptop in and she can't get Windows updates installed... when trying to search for new updates just keeps searching for days. In the end I stopped it from searching.
The last time this Windows 7 laptop received and installed updates since 2014.
I have run a fully updated WSUS on this laptop and when it tries to install the Service Pack 1 it comes up with the message attached.
When clicking on the Go online for more info..... URL link as per attached screenshot it doesn't load a webpage up!
This laptop is fully licensed with the Windows COA under the laptop so don't know why this is occurring.
I have run SFC /scannow and DISM health checking...