Ping High Millisecond

I'm troubleshooting a slow connection to my home office.

Pinging the domain controller returns 92 ms.

Is this too high?  What is the normal return in ms?

I am connected to the home office via MPLS circuit.
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mcnuttlawAsked:
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65tdRetiredCommented:
Ping is a good basic troubleshooting tool.  One may want to perform a tracert or pingpath to gather info on hops a times between hops.
pingpath info:
https://technet.microsoft.com/en-us/library/hh831799(v=ws.11).aspx
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nader alkahtaniNetwork EngineerCommented:
Try contious ping - to for 10 minutes to get the clear latency

In the LAN it should be max less than MSs, in the WAN 90 ms is good latency
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Pushpakumara MahagamageVPCommented:
is it always 92 ms?  Through MPLS circuit 92 ms is quite high value, but it defense on line usage. check circuit graphs.  What is the through put of your   MPLS.

Check your network for malware virus.  and you can check your home office network using a tool like wire shark
Better you contact your ISP and ask them to trouble shoot.
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RobertSystem AdminCommented:
There are a lot of factors that can impact response times.
If your connecting from another country that would probably be about normal.
if you are connecting from another office 1 or 2 hops away that is fairly poor response times.

There are bandwidth testing tools and diagnostic tools that can be used to better troubleshoot latency than ping.
You can use Trace route or even download a tool such as iperf to get better idea of speeds.

As the previous poster said you can contact the MPLS provider and ask them to troubleshoot the line for you if you feel the connection is not meeting the contracted performance.
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mcnuttlawAuthor Commented:
I did a pathping and it did 7 hops and failed at the 6th hop.

Lost/Sent = 100/100

Total time is 95ms

Could the 6th hop be the culprit?
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65tdRetiredCommented:
Did the sixth hop end up as "Request timed out"?
Some routers are not configured to respond to ICMP requests (pings).

Similar to pathping:
https://www.inmotionhosting.com/support/website/how-to/read-traceroute
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atlas_shudderedSr. Network EngineerCommented:
Your home office is a node on the MPLS cloud?  Are you connecting from a business office on the same MPLS cloud or are you using a VPN to connect a LAN node on the MPLS cloud and then crossing the cloud to your home office?  Can you share the output of your traceroute and ping?
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mcnuttlawAuthor Commented:
It was a carrier issue.
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