Working on an old Surface with Windows RT 8.1: every time I tried to install an app from the app store, I get an error that says:
"Your purchase couldn't be completed. This app can't be purchased because your current Internet connection is too slow. Please try again using a different connection."
It's not a problem with the internet connection: it's working fine & it's a fast, broadband connection (7mbps down/31mbps up)
I tried resetting Windows 8.1: but that didn't help.
I tried running WSRESET.EXE as admin to reset the Windows store cache: no help.
Ran Windows Update troubleshooter to fix issues with Windows update: 2 problems were found & fixed, but it didn't solve the issue.
Same error on different wifi networks, so it's not the network.
The only thing that worked was uninstalling the Wireless adapter driver without deleting the drivers & then re-installing it. But, that only worked for a while then the error came back. removing the device & reinstalling it again fixed it again for a while. Also, running IPCONFIG /RELEASE & then IPCONFIG /RENEW seems to be another temporary fix.
I looked for newer drivers for the Wifi adapter but couldn't find any. Microsoft doesn't offer any downloads for Windows RT: you have to use Windows Update.
Searching online only produced a huge number of posts that said basically repeated the message I was seeing on the screen: "check your internet connection" or "your connection is too slow, try a faster one." A few recommended running WSRESET.exe and/or running the Windows Update troubleshooter, but neither of those suggestions helped. A few suggested running the Windows App Troubleshooter: but that didn't help either.
So, it's working now but I have no doubt that the issue will come back: is anyone familiar with this issue? Any advice? And, please offer something more than just "try a faster internet connection": it is not that.