troubleshooting Question

Volume Shadow Copy Service error when trying to restore pc using system image

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GCITech asked on
Windows 10Storage SoftwareWindows OS
5 Comments2 Solutions341 ViewsLast Modified:
We have numerous Windows 10 Pro Acer Switch 2 tablets that we have to prep for a customer and wish to image one and apply to the rest. Prepping includes installing latest build of Windows 10 pro, removing bloatware, and installing office, and any remaining windows updates. I have one machine prepped to "backup", and have done so using system image (windows 7 restore).
When i go to apply this image to another tablet (boot to windows 10 usb drive, repair pc, troubleshoot, system image restore)
select the image off of my external hdd, and get the following error immediately after starting the restore:

Re-image your computer

The system image restore failed.

Error details: A Volume Shadow Copy Service component encountered an unexpected error. Check the Application event log for more information. (0x80042302).

Any idea what could be causing this?
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