There is a file or folder on your computer called "C:\Program" which could cause certain applications to not function correctly

We have a server (Windows Server 2012 R2, virtual on VMware) with a program installed (called "Cordel") under the path "C:\Program\Cordel". Everytime I log in on the server with administator I get a message box labeled "File Name Warning". And the text: There is a file or folder on your computer called "C:\Program" which could cause certain applications to not function correctly. Renaming it to "C:\Program1" would solve this problem. Would you like to remane it now?

If I rename this folder, the software Cordel will stop working. I called the technical support for Cordel and they said this has nothing to do with their program and was not interested in helping out.

So the question is, why do I see this message and how can we fix this without renaming the folder?
Tomas BjervedIT ConsultantAsked:
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
Can you check is anything specific running on on startup ?
Tough choice to make.

Current situation: C:\Program\Cordel works, however, some other program (which you may not know for now) _MIGHT_ not work properly
Suggested situation (by Windows): C:\Program\Cordel will NOT work (because you have to move it to somewhere else), other programs WILL work.

Obviously, any developer should program their apps to work in any location (as long as it's given during setup), so I blame the Cordel developers for this mistake.

You can ignore this message, and hope everything keeps working. But when some other program doesn't work, you know where to point the finger to.
Abhilash PappiyilTechnical Lead - Network SupportCommented:

What anti virus are you using? When you add an exclusion (for the said path) in the AV, will it make any difference?

If not, Have you checked and are you able to see any relevant information from the event logs?
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Zaheer IqbalTechnical Assurance & ImplementationCommented:
Check to see if there is a file called Program anywhere on the C:\ drive.
Tomas BjervedIT ConsultantAuthor Commented:
Antivirus: F-Secure Server Security

Had to restart the server for another reason, when is was up and running I checked the event viewer, only thing that looks supicious is this a EventID 1026 .NET Runtime, Application: wrun32.exe. But this is not installed under C:\Program.  Also, under System log, there is a EventID 7000, Service Control Manager: The UAC File Virtualization service failed to start due to the following error: This driver has been blocked from loading.

This is a Terminalserver with several users logged on. There is about 25 users in total on this system.
Hello ThereSystem AdministratorCommented:
Why don't you have it installed in C:\Program Files?
Did you try to reinstall it?
IS this a new issue or has it be happening for a while?
Tomas BjervedIT ConsultantAuthor Commented:
The company who make the software (Cordel) have decided to install on this path, instead of the more normal C:\Program Files.
This is a new issue, I have never seen it before, and the Cordel comapny have not seen it before eighter.
Tomas BjervedIT ConsultantAuthor Commented:
Decided to rename the folder. The software inside the folder is not in the registry, so I only had to update the shortcut after the renaming. Problem seem to have stopped, it might be becuase Windows was confused with the naming, since "C:\Program" is also the same as the first part in "C:\Program files".

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Hello ThereSystem AdministratorCommented:
During any installation you can usually choose where to install.
Tomas BjervedIT ConsultantAuthor Commented:
I still dont know why the Cordel company install their software under "C:\Program" instead of "C:\Program Files". I think if they chose to install under "C:\Program Files" this problem would not exist.
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Windows Server 2012

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