Windows 7 PC not updating

Have a client's PC here and it's stopped updating with Windows updates.
I have checked the services and the Windows Update service is running, have stopped it and restarted it many times.

I have also tried checking for new updates which then displays the attached screenshot saying that the Windows Update cannot currently connect or the Windows Update service is not running which it is clearly running.

I have also tried WSUS but this also fails...
When trying the above options I have disabled the Anti-Virus program just in case.

This PC has been updating fine in the past but client has noticed it stop doing updates around three/four weeks ago.
scratcheIT ConsultantAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Try the Microsoft Windows Update Troubleshooter

It has only been a short time since updates worked (and Windows Updates are now working well) that the suggestions in the article should. work.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Tom CieslikIT EngineerCommented:
scratcheIT ConsultantAuthor Commented:
I followed the suggested link from John and after completing it with also updating the Windows Update Agent as recommended then restarted the PC.  When Windows booted up again tried updating and nothing happened so I also cleared out all temp files etc... within Disk Cleanup.  Restarted the PC and Windows Updates started Configuring on shutdown and now continuing with configuring updates on start up.
JohnBusiness Consultant (Owner)Commented:
Thank you for the update and I was happy to help
Tom CieslikIT EngineerCommented:
Windows Update Agent needs to be updated and is starting right away but You can see updates after while.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.