We have an issue that just started a few weeks ago. When opening a Word or Excel document from any server on the network, it will take 45-90 seconds to open. We usually get the Word or Excel splash screen but it will sit at Downloading \\path\ (0%) for most of that time. These aren't large files and if I run a ping test to these servers during that same time, I'm at or under 5ms so I don't think it's a connection issue. I don't have any add-ins enabled in either program and if I open a PDF from those same locations, it's pops up right away. Most of our users are on Office 2016 but we do have some 2010 and 2013 as well.
Could there be something in the server settings that would cause this?