ThunderBird: Any way to see what Sent emails have been viewed?

I use a CRM which has the nice feature of showing what emails were viewed, and when they were viewed.

Does this exist with ThunderBird? Or is there some other email client I can use that has this?

newbiewebSr. Software EngineerAsked:
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David FavorLinux/LXD/WordPress/Hosting SavantCommented:
Normally open rates are determined by one or more of the following methods.

1) Insert a unique 1x1 pixel image into email.

2) Assign unique links to each clickable link in each message. MailGun does this automagically, on a per domain basis, if you enable this. Most other mail relay services do this too.

Easy way to handle this is use MailGun (first 10,000 messages free each month) + just enable this feature in MailGun.
newbiewebSr. Software EngineerAuthor Commented:
I have used MailGun, which was the first place I ever saw this great technology. I mean the technology where I see who opened the email and when.

As far as your #1 option, please explain this to me. It sounds very interesting...

As far as your #2, it seems this would be useful only when URL's are the same in a single email. Otherwise, they are by default unique.

But what does either of these have to do with Open Rates? How would the recipient be moved to open an email with either a 1X1 pixel image or unique URL's??
David FavorLinux/LXD/WordPress/Hosting SavantCommented:
If you're using MailGun, you can see your overview statistics in the MailGun dashboard.

For per-message statistics, dirt simple approach is to setup Webhooks, so whenever a person hopes an email, this triggers a callback to MailGun, which then calls all Webhooks associated with a list of email addresses.

Option #1 is simple, you generate an HTML email + embed the unique pixel (unique per person + unique per message). The problem with this is most modern email clients give users an option of blocking showing all images... because of message pixeling... so... when they choose to block showing images, your pixel will never fire about the open.

Option #2 can be as complex as you like. Also you can simply tag your email, where every link in each email is tagged with something like...

Open in new window

So when the link is clicked, you know the following...

uid=35 - tells you the associated email address.

mid=109 - tells you the associated email message text.

lid=3 - tells you that the 3rd physical link in the email was clicked, so you can track how far a person read.

This said, none of this will work inside Thunderbird. You'd have to craft your own email system or use a system which allows tagging.

I've written custom systems which automatically do all this via database lookups, so I'd craft my email inside Thunderbird + then email the message to another email address which massaged all the links to add the uid + mid + lid, based on database lookups + link counting.

Anything you can imagine, can be done. Just a matter of if the development + maintenance cost is covered by sales.

Tip: You might look into which does most of this logic + is fairly inexpensive... likely cheaper than trying to tool your own email system, unless you're comfortable writing this type of code.

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newbiewebSr. Software EngineerAuthor Commented:
David FavorLinux/LXD/WordPress/Hosting SavantCommented:
You're welcome.

Give Drip a try also, this may be sufficient + cheap enough for your project.
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