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Windows 10 hangs at black screen after login

dave_sky asked
Last Modified: 2017-12-30
After upgrading to windows 10 from windows 7 with download, windows 10 worked for a few times and then it began to stop at black screen after login.

I have tried all the fixes I could find on the internet for several days with no success.

Thanks for your help!
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Distinguished Expert 2019

I have no idea what fixes you might be talking off.

The symptom "black screen with mouse pointer" is clear: the process explorer.exe does not start.
You can simply call task manager by pressing CTRL-shift-Escape together and then run a new process: explorer.exe

Afterwards, if that worked, we can look at the system. Maybe you have another user to try with - that should be done.
Hello ThereSystem Administrator
Distinguished Expert 2018

It's seems to be a bigger issue due to complains from other discussions related to Windows updates.
Try this:

Disabling App Readiness service does indeed solve this problem,  (no need for a clean boot)

Also try to disable Fast Startup if the above doesn't help. It suprisingly solves a lot of Win10 issues with booting, rebooting and any kind of loop issues as well as issues related to login process.
Start -> Settings -> System then select Power & Sleep and scroll to the bottom and pick Additional Power settings, this opens the Power Options menu. Now select "Choose what the power buttons do" and then "Change settings that are currently unavailable". Scroll to the bottom and under Shutdown Settings untick "Turn on fast startup (recommended)".



Thanks John!
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

You are very welcome and I was happy to help

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