Why can I not access my Netgear NAS?

I can connect to my Netgear NAS using a browser, but when I am logged in as a standard user and I try to connect to it under network, I do not have permission.   I also cannot map to it under Computer.   I am running Windows 7 Professional 64 bit.   When I log in as an administrator, I can connect to it.
DoctorK12008Asked:
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Bill BachPresident and Btrieve GuruCommented:
Which NAS?  Which OS version?  Are you in a domain?  Is your NAS joined to the domain?

If it is a recent ReadyNAS OS, log onto the web interface and go to the  Accounts tab, then the Authentication sub-tab.  What do you see for Access Type?  If you are in a Windows Domain environment, I strongly recommend that you join the domain and allow the user access to pass through that, instead of trying to maintain a duplicate set of account names.
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DoctorK12008Author Commented:
NETGEAR ReadyNAS RN214 4 Bay Diskless Personal Cloud NAS, Desktop & Mobile App, 24TB Capacity Network Attached Storage, 1.4GHz Quad Core Processor, 2GB RAM, RN21400-100NES.   I am in a domain, but the NAS is on a workgroup.   My computer is on the domain.
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Bill BachPresident and Btrieve GuruCommented:
OK.  When the NAS is in its own Workgroup, you MUST create users that are identical to the users in the domain, AND you either need to use the SAME passwords, or you'll have to authenticate separately to the NAS.  If you ever change your domain password, you'll have to change the NAS password, too.  This is NOT the best solution -- you should instead join the NAS to the domain and use domain authentication, so that password changes and access will be transparent.
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DoctorK12008Author Commented:
How do I join the NAS to the domain?   There seems to be a lot of items that I have to specify once I select the domain in the Authentication sub-tab.   Other computers on the domain are able to access the NAS through network.   The shares show up then and can be accessed by the individual computers.   The only thing that seems to be stopping me as a standard user is some setting or program that I cannot identify.   I tried disabling the firewall and the anti-virus, but that does not help.   As long as I am logged on as an administrator, I can access the shares.   I do not want to do this as I have numerous settings as a standard user.
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Bill BachPresident and Btrieve GuruCommented:
There is an excellent HowTo document available on NetGear's web site which explains each of these fields:
    https://kb.netgear.com/23152/How-do-I-configure-Active-Directory-mode-on-my-ReadyNAS-OS-6-storage-system
You can also find a community-based description here:
    https://community.netgear.com/t5/Using-your-ReadyNAS/HOWTO-ReadyNAS-amp-Active-Directory/td-p/963412

If you don't want to join the domain with it, then you can set up a regular user instead.  Go to the USERS sub-tab and make sure that there is an account for your "normal" user.  Also, verify that the password is the same as your domain password, and that your user account has been granted applicable rights.
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DoctorK12008Author Commented:
I just discovered that I cannot access any of the computers on the network that are in WORKGROUP, so it seems the problem is not with the NAS, but rather with some settings on my computer.   WORKGROUP computers cannot access my computer without entering a password, but they can access other computers on the domain.
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Bill BachPresident and Btrieve GuruCommented:
Again, if you have a single networked environment there, then all should be configured the same.  Have everyone join the domain, and you should be all set.

If you need to have some users logging on outside the domain, then they will get prompted for credentials ONLY if their username and password are different.  If the user/pass combination is the same, then Windows should pass it along to the other side automatically.
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DoctorK12008Author Commented:
I found the solution.   I just added credentials for the NAS login to my user account under manage your credentials.   I entered the IP address of the NAS and the username and password.   Now I can access it to map to the shares on the NAS.
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DoctorK12008Author Commented:
It worked!.
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