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Aple - this email address is taken

My sister-in-law got a new iPad for Christmas. She went to register her existing email address with apple for this device, but got the message, "this email address is taken". Well, yes it is; by her! How do we get past this message and tell Apple to use this address? Note that I was not involved in her initially trying to register, so I don't know what else transpire to get her to this point.
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jmarkfoley
Asked:
jmarkfoley
3 Solutions
 
Jason CrawfordTransport NinjaCommented:
Maybe select Login instead of Register?  Shot in the dark from a PC guy.
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JohnBusiness Consultant (Owner)Commented:
When you log in, click on Forgot Password. Apple will give you / send you a password reset link.
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Jason CrawfordTransport NinjaCommented:
Typical hipster nonsense.
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JohnBusiness Consultant (Owner)Commented:
??????????????
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Jason CrawfordTransport NinjaCommented:
I was referring to Apple haha.  Not you John you're aces in my book :)
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JohnBusiness Consultant (Owner)Commented:
Thank you for the update.  Mark - if you change the password you should be able to use the account.
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gilnovSystems AdministratorCommented:
What do you mean by "register the device with Apple"? I've set up hundereds of iPhones and iPads and I don't think I've ever been asked to register a device with Apple (at least not in a way I couldn't just skip past). You should just be able to sign in to an existing AppleID and that will link the device to your sister's existing Apple accounts (iCloud, App Store, iTunes, Find my iPhone, etc.)...assuming she has an existing AppleID, that is. Is she trying to create her first AppleID, perhaps? In that case, the email address will end in @icloud.com. If that's the case, it is possible that one of the other 9 billion Apple customers has already taken the email address she wants to use. Try adding some numbers (not her birthday date or year, please) until it is a unique username@icloud.com combo.
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jmarkfoleyAuthor Commented:
The sister-in-law and computer disappeared back to France, so I have not been able to pursue this further. Thanks for your input.
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JohnBusiness Consultant (Owner)Commented:
You are very welcome and I was happy to help.
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