fake website using company details to defraud people

I am responsible for a company ACME and its web domain lets say ACME.com. This is a legitimate business managing widgets and has a long established history and credit record. A website has been registered called ACMELOANS.com, this site has ACME's business address and other identifying info on it even though it has nothing to do with ACME.

The site is obviously fraudulent, charging for loan applications for which we have started to receive paperwork (we don't offer loans)

I have reported it to abuse@theregistrar
I have reported it to ICANN

Neither have responded. Is there any other authority I can go to?
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JohnBusiness Consultant (Owner)Commented:
A different website name is, on the surface, legitimate and there is nothing you can do about that. That is why ICANN and the Registrar are not doing anything about it.

If the alternate website is damaging you in a business way, you need to seek recourse via the legal system. Perhaps start with your local police force and see what they think.
DurgesAuthor Commented:
Thanks for your comment!

I understand what you are saying but as this website is using our legal address and company numbers it is identity theft. They are not just using a similar name they are using our actual real world details to add legitimacy to their site. Would that not make them an illegitimate site? If I setup a site in your name and published your address as my own that would be fraud.

I guess the main problem is they cross borders (they are operating in the US) so going traditional legal routes will get expensive very quickly. It is not really hurting us in that we don't sell or trade with the public but it is bad for our reputation and they are absolutely defrauding people.
JohnBusiness Consultant (Owner)Commented:
You need to involve the police if the people are using your legal business name for their purposes. That is against the law and the legal authorities need to be involved.
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DurgesAuthor Commented:
OK that is what I am doing then, again the issue is the multi country nature of the internet, we are in the EU and the fraud is hosted in the US. You are right I will start by informing the police and go from there. Thanks!

I will leave this open for a bit and then close.
JohnBusiness Consultant (Owner)Commented:
If the legal authorities agree this is a crime in your country, then perhaps a letter from them that you can use with the Domain Registrar can help close them down.

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DurgesAuthor Commented:
Thanks this whole legal area needs better regulation...

Expensive and legal it is for me then...
JohnBusiness Consultant (Owner)Commented:
Thank you and good luck with straightening this out.
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