Weird Switch Issue
I have a customer that has a weird issue going on. He has a network printer right next to his computer. To make a long story short the printer will disappear on him (unable to ping) and if he un-plugs the cable from the switch it will come back.
It is an old Netgear 10/100 8-port. So.... I replaced it with a decent HP Office Connect 10/100/1000 and this is where is gets strange. The "main" cable going to another switch will not connect and give a link light when plugged in to the new switch.
His computer give a link light on the switch, the printer give a link light on the switch but the main cable to the rest of the network will not give him a link light. I can plug it back in to the old Netgear switch switch and a link light will come on. Just not in the new HP switch. Switching ports doesn't help.
I am at a loss on this one.....
It is an old Netgear 10/100 8-port. So.... I replaced it with a decent HP Office Connect 10/100/1000 and this is where is gets strange. The "main" cable going to another switch will not connect and give a link light when plugged in to the new switch.
His computer give a link light on the switch, the printer give a link light on the switch but the main cable to the rest of the network will not give him a link light. I can plug it back in to the old Netgear switch switch and a link light will come on. Just not in the new HP switch. Switching ports doesn't help.
I am at a loss on this one.....
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The 8-port HP Office Connects aren't managed. By default the speeds are auto. That is what is throwing me. The problem link is from one HP to another. I am having maintenance check the cables but I would think that if it were a flaky cable that the main 1920 switch should pick up a lot of errors on that port.
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Can't do it. It is the only incoming network connection for 150 feet. Have to debug what is there,
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I am going to let their maintenance department worry about it.
Thanks for the update.
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