forgot apple recovery mode password

Hi Experts
My Mac Book system start with question mark on afolder
i trying to use recovery mode but it asking about a password and i did't remember it
Please help

MASWORLDAsked: 2017-12-29

Who is Participating?

Experts Exchange Solution brought to you by

Enjoy your complimentary solution view.

Get every solution instantly with Premium. Start your 7-day free trial.

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

LVL 104

JohnBusiness Consultant (Owner)Commented: 2017-12-29

Is that a password that might be the same as Apple iCloud with an Apple Account? If so, you can attempt to log into your Apple Account, click on Forgot Password and reset your account. That may let you in. Please let us know.

MASWORLDAuthor Commented: 2017-12-29

Thanks John
it's not working with any password ( my admin pass, even with cloud ) also there is no option except password
no thing else

LVL 104

JohnBusiness Consultant (Owner)Commented: 2017-12-29

Try the steps in this Apple Article that may help you reset your password.

https://www.macworld.co.uk/how-to/mac/what-do-if-forgotten-mac-password-3594395/

LVL 13

Dmitri FarafontovLinux Systems AdminCommented: 2017-12-29

Newer MacBooks are firmware locked. You will have to visit an Apple store with a proof of purchase and have a tech do it for you with a special utility. Battery reset trick no longer works.

LVL 13

Dmitri FarafontovLinux Systems AdminCommented: 2017-12-29

This password is indeed different from iCloud / Apple ID / Admin / User accounts on your Mac.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial