Mitel 5340 IP phone remotely

We have a user who is moving to another city and we want to set up his Mitel phone so it is like he is still in the office using his same extension as before. I believe we have to setup a vpn so we can do without using teleworker feature on the phone but I am unsure. Looking for advice on how to go about setting up this user to have his phone work remotely. The only VPN we currently use is Cisco AnyConnect but just want to know what steps it would take to accomplish. Thanks in advance for the help.
Brandon GarnettAsked:
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8046586Commented:
Most important is, do you have in-house PBX or in a cloud, or both?
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Brandon GarnettAuthor Commented:
I believe just in-house PBX but I am unsure how would I know for sure which?
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8046586Commented:
Sometimes VPN could be very slow, and sound quality could be poor. If you have someone who is working outside or travelling, but you would like to have that person responding the DDI or internal extension, with your scenario for internal PBX will be best to arrange free calls to one mobile number and divert the incoming calls to the person mobile.
If that solution is expensive or your PBX features limit you try one of the cloud-based providers. I am using 2talk, and if they present in your country you can try improvising with them
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Brandon GarnettAuthor Commented:
I believe we are wanting to go the VPN route
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8046586Commented:
Do you have any softphone compatible with your PBX?
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Brandon GarnettAuthor Commented:
We use Xarios phone manager to place calls around the office and to some outside numbers
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8046586Commented:
Then Cisco Any Connect should not be an issue if your VPN have proper routing for your PBX VLAN. You have to test the voice quality because I think you cannot use QoS for the VPN channels.
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