Hi hired 2 years ago a freelance to develop our web and software whose is hosted in a 3rd party panel (cdmon.com).
The problem is that freelance is missing, and he purchased the domains with his name, leaving us with no control over our web and software.
We have the access to the web app, but no to our web site, we also cant download our data from the webapp to develop another site. We need to take control over our sites.
Is there any way to copy the DDBB from the web app? we are in negotiations with CDMON panel to prove that we are the right owner of the site.
Any tip about all of this will be welcomed.