I am using a windows 10 64 bit home edition. I have an annual subscription to Office 365. I have 5 licenses available.
I was getting error messages relating to a word addin so i decided to re install office 365.
I uninstalled office365. I downloaded the latest installer from my account subscription. I ran it as administrator.
When i go to launch word it, it hangs at the start up.
When I use /safe switch it opens okay but requires that i sign into my personal microsoft account.
If I choose to not sign in then it asks me for an Office 2016 registration key. Which i do not have since i am on subscription.
However, when i click the to sign in i can get past authentication but the process hangs at the Getting Office Ready for You pop up notice.
Instead of paying "microsoft Experts" to answer my problem I decided to return to experts exchange for help. Hopefully, someone out there know i way i can fix this. I am essentially without my offce programs and I need to access to my documents ASAP.
Also, if someone can point in the right direction to get support directly from microsoft without having to pay a lot of money that will help to.