Email printing issues - Outlook app on iPad

I am having trouble printing Outlook emails on a regular iPad. I have 2 iPads (regular - one is version 11.2.1, the other is 11.1.2) and they both have the same problem. I also have an iPad mini version 9.3.5 which does not experience this problem.

When printing any email from Outlook, from either iPad, there is only 2 lines of jibberish which is printed. It even is apparent in the Print Preview (see attached screenshot) that for any email, it will only print 2 lines.

Seems like a bug, or maybe it's a setting issue ? It's a big problem when nothing can be printed from email.

In case it's helpful, I am trying to print using AirPrint to an Epson Workforce 845. All apps though print fine.

Thanks, PeterPrint View screenshot
pbisseggerAsked:
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Jackie ManCommented:
"I also have an iPad mini version 9.3.5"

Outlook for iOS will not run on iOS 9.3.5,

"When printing any email from Outlook, from either iPad, there is only 2 lines of jibberish which is printed. It even is apparent in the Print Preview (see attached screenshot) that for any email, it will only print 2 lines."

It is a bug for Outlook for iOS with older printers. If printing emails is important, you need to get a new printer.
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8046586Commented:
Jibberish printout is always related to the printer drivers. Check your printer connector app. It might be some update to your current version 11.
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Jackie ManCommented:
Any update?
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Seth SimmonsSr. Systems AdministratorCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Jackie Man (https:#a42422135)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

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