Emails ending in spam or junk folders

I have received word that emails to candidates, sent from OUR HR mailbox, have ended up in SPAM folders.  Is there something we can do to avoid this?
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
Make sure your emails a simple in makeup and make sure your signatures are not laden with graphics.

Then you do need to send to simple text only emails to your associates to whitelist your email address.
AmitIT ArchitectCommented:
It depends on SCL setting on your server side and also outlook end. For now, you can ask user to whitelist from Outlook end. Next you can change SCL value to -1 to avoid mail marked as spam for your HR mail domain.
Dr. KlahnConnect With a Mentor Principal Software EngineerCommented:
Agree with John.  If you're sending HTML or mixed-mode (both HTML and plain text) messages, there is a much higher chance that a message will be rejected.  Plain text nearly always goes through if the text itself is not spammy.

Another possibility is that your IP block or your domain name has acquired a reputation for sending spam.  This notches up the probability that a message will be rejected when a recipient's MTA checks your IP block or domain name reputation.
Seth SimmonsSr. Systems AdministratorCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

-- John Hurst (https:#a42421774)
-- Dr. Klahn (https:#a42421946)

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