troubleshooting Question

Change Windows 7 User Account Password #1

Avatar of PAMurillo
PAMurilloFlag for United States of America asked on
Windows OSWindows 7Ubuntu
4 Comments1 Solution199 ViewsLast Modified:
Hi All,
I have client that has given me 3 computers all of which he cannot recall the correct password for the various user accounts. In this question I want to focus on the Windows 7 Dell Inspiron desktop computer.
This computer has Windows 7 64 bit installed and strangely was setup with UEFI = On in the Bios.

I have followed the instructions https://www.top-password.com/blog/how-to-reset-windows-password-with-ubuntu-for-free/ to reset password using UBUNTU including download chntpw, but when I run the ls command, Ubuntu only sees the CD/DVD and Flash Drive. Can you help identify the Windows Partition and reset the password?
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ASKER CERTIFIED SOLUTION
Euan Jannery

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