Change Windows 7 User Account Password #1

PAMurillo
PAMurillo used Ask the Experts™
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Hi All,
I have client that has given me 3 computers all of which he cannot recall the correct password for the various user accounts. In this question I want to focus on the Windows 7 Dell Inspiron desktop computer.
This computer has Windows 7 64 bit installed and strangely was setup with UEFI = On in the Bios.

I have followed the instructions https://www.top-password.com/blog/how-to-reset-windows-password-with-ubuntu-for-free/ to reset password using UBUNTU including download chntpw, but when I run the ls command, Ubuntu only sees the CD/DVD and Flash Drive. Can you help identify the Windows Partition and reset the password?
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RaminTechnical Advisor

Commented:
Disable Secure Boot from BIOS and also set Boot mode to legacy (not UEFI) and test again.

Author

Commented:
@Ramin,
No luck after changing Boot to Legacy in BIOS
Download the latest version of Ubuntu Desktop, and it supports UEFI boot:
https://www.ubuntu.com/download/desktop

Then load the ISO file to your flash drive using Rufus. Note that you have to choose UEFI/GPT-based partition scheme.
https://rufus.akeo.ie/

After boot into Ubuntu desktop, open the File Manager and browse to /Windows/System32/Config, open a terminal from there.
https://www.top-password.com/knowledge/reset-windows-10-password-with-ubuntu.htm

I tested it on my computer and it worked.
Hope this can help with your situation.

Author

Commented:
Thanks Euan! I was able to reset the password. No problem.

*The website you provided with the instructions was missing the L of HTML

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