We help IT Professionals succeed at work.
Get Started

Change Windows 7 User Account Password #1

PAMurillo
PAMurillo asked
on
184 Views
Last Modified: 2018-01-18
Hi All,
I have client that has given me 3 computers all of which he cannot recall the correct password for the various user accounts. In this question I want to focus on the Windows 7 Dell Inspiron desktop computer.
This computer has Windows 7 64 bit installed and strangely was setup with UEFI = On in the Bios.

I have followed the instructions https://www.top-password.com/blog/how-to-reset-windows-password-with-ubuntu-for-free/ to reset password using UBUNTU including download chntpw, but when I run the ls command, Ubuntu only sees the CD/DVD and Flash Drive. Can you help identify the Windows Partition and reset the password?
20180102_170548.jpg
Comment
Watch Question
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE