Change Windows 7 User Account Password #1

PAMurillo used Ask the Experts™
Hi All,
I have client that has given me 3 computers all of which he cannot recall the correct password for the various user accounts. In this question I want to focus on the Windows 7 Dell Inspiron desktop computer.
This computer has Windows 7 64 bit installed and strangely was setup with UEFI = On in the Bios.

I have followed the instructions to reset password using UBUNTU including download chntpw, but when I run the ls command, Ubuntu only sees the CD/DVD and Flash Drive. Can you help identify the Windows Partition and reset the password?
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RaminTechnical Advisor

Disable Secure Boot from BIOS and also set Boot mode to legacy (not UEFI) and test again.


No luck after changing Boot to Legacy in BIOS
Download the latest version of Ubuntu Desktop, and it supports UEFI boot:

Then load the ISO file to your flash drive using Rufus. Note that you have to choose UEFI/GPT-based partition scheme.

After boot into Ubuntu desktop, open the File Manager and browse to /Windows/System32/Config, open a terminal from there.

I tested it on my computer and it worked.
Hope this can help with your situation.


Thanks Euan! I was able to reset the password. No problem.

*The website you provided with the instructions was missing the L of HTML

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