Hi, we just moved from Godaddy to Bluehost(which was a nosebleed), and I thought everything was finally ok. But a user today got the attached error. I asked her what browser she was on, but she won't be back in until tomorrow morning.
I checked it here: https://www.ssllabs.com/ssltest/analyze.html?d=techgardens.com
and it shows that the second certificate, the one on Bluehost, has a mismatching name and is not trusted.
Bluehost said this was a known issue that was fixed long ago. Then they said, "it is a known issue and will take some time to update and show the right details." So,, which is it, Bluehost?
I called in and talked to another tech, showed him that link. He said that my user had a caching issue, she should clear her cache and it will go away. That sounds incorrect to me, if SSL labs is showing a mismatch, then the error my user got is real.
It looks like our SSL is good, bit the Bluehost one has an issue? I am really not that up on SSL, can anyone explain this to me and advise what I can do? Thanks!!