Cleaning Tape for Backup Exec


I have Backup Exec ver. 14 and for the last 2 weeks I get this message saying "This cleaning media has expired. I bought a new cleaning media and I insert it in the same slot, what else do I need to do to make sure it works properly.

*I do not have support with Veritas*

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

RobertSystem AdminCommented:
you should just be able to inventory the new cleaning media then run the job that should reset the counter.
Dariusz TykaICT Infrastructure Specialist Senior Commented:
Are you using barcodes for cleaning tapes? Have you maybe used the same barcode as previously? Then I would suggest to use new barcode.
Other solution would be to insert cleaning tape to different library slot and mark this one as cleaning slot.
Claude ConstantinescuAuthor Commented:
This is what I did and it fixed it:

Replaced the expired cleaning cartridge
Open Backup Exec
Go to Storage
Expand Tape and Disk cartridge Media
Select All Tape Media and click on All Tape Media details on right top corner
Delete expired cleaning media by right click on them and select DELETE.
Close Backup Exec
Restart Backup Exec services (I have restarted the server instead just the service)


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Claude ConstantinescuAuthor Commented:
My solution worked best
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.