Recent items in Outlook

Hey guys,
I have a user that says that all PDFs that he has exported out of this Software would always show up in the recent attachments.  I told the user that the recent attachments are documents that you have recently attached and that you have to attach a document for you to be able to see it in there.  He did not believe me and told me that it has always worked that way for him.  Is there any scenario that anyone can think of when things show up in the recent attachments without you having to attach it first?
Carlos SanchezAsked:
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JohnBusiness Consultant (Owner)Commented:
Is there any scenario that anyone can think of when things show up in the recent attachments without you having to attach it first?

Yes. If I scan a document and save it and then open Outlook, it is there to attach. I think that speaks to you point.
Carlos SanchezAuthor Commented:
Yeah but that sounds like an application that opens a new email in Outlook and then automatically attaching it.  This user is expecting that these PDFs that he is exporting show up in his recent items.  Is that possible in anyway?
JohnBusiness Consultant (Owner)Commented:
The document shows up in Quick Access. It (the PDF file scanned) does not show up in Adobe Recent files. So I think what your user wants is application dependent and certainly not universal.
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Shaun VermaakTechnical SpecialistCommented:
Did you change PDF applications?
Some PDF applications generate PDF in background and opens it after (which would create the recent items entry)
Foxit Reader is an example of such an application
Carlos SanchezAuthor Commented:
I just double checked.  He doesn't have any other PDF applications except for Adobe Acrobat DC and that is what he has always had.  I did just test out what you said and yes the recent items in Outlook does show up in the attachments, so I guess I was not 100% correct on that.

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Seth SimmonsSr. Systems AdministratorCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Kurt Sutula (https:#a42425089)

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