Recent items in Outlook

Carlos Sanchez
Carlos Sanchez used Ask the Experts™
on
Hey guys,
I have a user that says that all PDFs that he has exported out of this Software would always show up in the recent attachments.  I told the user that the recent attachments are documents that you have recently attached and that you have to attach a document for you to be able to see it in there.  He did not believe me and told me that it has always worked that way for him.  Is there any scenario that anyone can think of when things show up in the recent attachments without you having to attach it first?
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Is there any scenario that anyone can think of when things show up in the recent attachments without you having to attach it first?

Yes. If I scan a document and save it and then open Outlook, it is there to attach. I think that speaks to you point.

Author

Commented:
Yeah but that sounds like an application that opens a new email in Outlook and then automatically attaching it.  This user is expecting that these PDFs that he is exporting show up in his recent items.  Is that possible in anyway?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
The document shows up in Quick Access. It (the PDF file scanned) does not show up in Adobe Recent files. So I think what your user wants is application dependent and certainly not universal.
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Shaun VermaakSenior Consultant
Awarded 2017
Distinguished Expert 2018

Commented:
Did you change PDF applications?
Some PDF applications generate PDF in background and opens it after (which would create the recent items entry)
Foxit Reader is an example of such an application
I just double checked.  He doesn't have any other PDF applications except for Adobe Acrobat DC and that is what he has always had.  I did just test out what you said and yes the recent items in Outlook does show up in the attachments, so I guess I was not 100% correct on that.
Seth SimmonsSr. Systems Administrator

Commented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Kurt Sutula (https:#a42425089)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

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