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mudcow007Flag for United Kingdom of Great Britain and Northern Ireland

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Email redirect & Auto response (Lotus Notes 9.01)

I have been asked to forward mail from a user who has left the company, this is currently working. But I have also been asked to send an auto response from the account being redirected.

is this possible?


hope this all makes sense?
Avatar of Serena Hsi
Serena Hsi
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Are you trying to setup an autoreply (vs out of office) when people email the mail account? Here's a pretty decent walk-through of how to create an auto-response mail message in Lotus Notes 8.5.3, it should still be the same methodology for your 9.01 version.
Are you forwarding the messages using a rule in the mail file or using the forwarding field in the address book for starters?

If you are using the address book then no mail arrives at the mailbox so no mail to auto reply to.

You could do both from the mailbox itself.

Steve
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