• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 104
  • Last Modified:

some functions of mousepad are broken

windows 10 laptop
The mousepad does not allow me to use 2 fingers and scroll up/down

I manually need to hover cursor to right side of browser window and click up/down
2 Solutions
Hello ThereSystem AdministratorCommented:
In Windows 10, click the Windows key and go to Settings > Devices > Touchpad. This brings you to the Touchpad settings page, where you can confirm the touchpad is enabled and check other options.

Next, update all related drivers to the latest version.

It might be a hardware issue and I am afraid if you aren't HW guru you should take it to experts.
or use the warranty - if you cannot solve this problem easily
First of all, see if touchpad drivers are installed.
Obaid ur RehmanTechnical and Operations ManagerCommented:

Please follow this guide to configure settings for your touchpad:

If you have not installed drivers and utility from ASUS, download it from here: http://dlcdnet.asus.com/pub/ASUS/nb/Apps_for_Win10/SmartGesture/SmartGesture_Win10_64_VER409.zip?_ga=2.131311500.2007200778.1515401045-14364555.1515401045

Hope that helps!
rgb192Author Commented:
thank you

also function f8 sometimes works
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

How do you know if your security is working?

Protecting your business doesn’t have to mean sifting through endless alerts and notifications. With WatchGuard Total Security Suite, you can feel confident that your business is secure, meaning you can get back to the things that have been sitting on your to-do list.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now