Monitor display has changed to Black and white

I have windows 10 on this PC and it is up to date
I am using 2 monitors on this system
When I start my PC the screen displays in color and allows me to login as usual
The home screen comes up in color and displays  all my icons properly
Both screens are displaying in color
Within about 30 seconds both of my screens change to display everything in black and white.
Whatever application I open displays the data in black an white.
This first stared when I was working in MS Word.
In Settings ofall themes display as B&W and all colors are shades of B&W

Any assistance to change this back to color would be appreciated
LVL 1
Lou DufresneIT Business Analyst CSM / Project ManagerAsked:
Who is Participating?
 
RaminTechnical AdvisorCommented:
You can also turn off the PC,  re-seat the Graphic Card and clean it then attach it and retest.

Also make sure about Monitor's cables and connections.
0
 
RaminTechnical AdvisorCommented:
It can be a Driver issue. make sure you are using correct driver and it is up to date.
0
 
Hello ThereSystem AdministratorCommented:
Update graphics card driver.

Try another profile.
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
RaminTechnical AdvisorCommented:
It can also be a Graphic card Hardware problem.
0
 
Hello ThereSystem AdministratorCommented:
Enter your graphics card interface and reset all setings.
0
 
Hello ThereSystem AdministratorCommented:
Settings -> Color & High contrast - turn grayscale filter off
0
 
Hello ThereSystem AdministratorCommented:
Press Ctrl+Windows Key + C
0
 
DonNetwork AdministratorCommented:
I had a user with the same issue, it was as already mentioned the keyboard shortcut that fixed it.
0
 
SeanSystem EngineerCommented:
Here is how you can fix it. Lots of details here.

https://www.digitalcitizen.life/fix-problem-screen-turned-black-white-grayscale-windows-10

Best way to try is hit ctl+windows+c and it should change.
0
 
Lou DufresneIT Business Analyst CSM / Project ManagerAuthor Commented:
You answer worked perfectly. As soon as I followed your suggestion  in settings the color was turned on. Thank you, Thank you Thank you.

Ldufresne
1
 
RaminTechnical AdvisorCommented:
You're welcome and I'm glad I could help.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.