Windows 10 with Outlook 2013 - cannot scroll thru pictures as a slideshow within attached .zip file
- The user is clicking on the .zip attachment in Outlook that contains several pictures (jpg's) and it is opens showing its contents but it does not associate the pictures with the default picture reader application. However, We can click on a picture but only view one at a time as it associates - but does not allow to scroll as a slideshow
- If I click to save the .zip file and extract it, the slideshow feature works fine
- This feature works fine and confirmed in Windows 7 with Office 2013 (Outlook 2013)
- Are there any settings, features or 3rd party apps that allow the user to view pictures as a slideshow within the attached .zip file?
Also you might try to reset IE option. Sometimes it helps.
Run from Start: outlook.exe /safe ... any change?
Check if any add-in isn't causing this.
Check if you have the newest version of Outlook - File -> Office Account -> Update
I also suggest to perform Outlook repair -> Programs and Features ->MS Office -> Repair.