Issue with degraded hard drive in RAID - Dell Poweredge 110

Hi - hoping someone can help - We have a Dell Poweredge 110, RAID 1, Server 2012. We rebooted the server this morning and it came up with a message (see attached pic) about "Integrated RAID exception detected: Volume (HD1:079) is currently in a state DEGRADED - Enter the Dell 6gbps SAS Ctlr Configuration Utility to investigate!" First off, how do I get into the controller when it boots? Second, I'm going to pick up a 500gb HD, but need to know the best only way to install the drive (and to tell which one is degraded), is it hot-swappable? Do I just take out the hard drive and put the new one in? If I need to go back into the controller, do i need to add the hard drive there? I of course want to get this server back online without screwing up the RAID config. ANY help with this process would be appreciated!
hodgemAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

PowerEdgeTechIT ConsultantCommented:
CTRL-C will get you into the SAS 6 utility. T110 does not have hot-swap drives, so the easiest way is to take it down and replace it. The cable connectors should be labeled HDD0, HDD1, etc. It "should" start resyncing/rebuilding automatically, but if it doesn't , then you may need to assign the new disk as a hot-spare.
I of course want to get this server back online without screwing up the RAID config
With a single disk failed, your server should already be "online", unless of course you are using a RAID 0 (Integrated Stripe - IS) instead of a RAID 1 (Integrated Mirror - IM), then you have no recourse if HD1 is offline, but it sounds like it is just in a predicted failure state. If your server is offline, then you likely have a bigger problem than just a failed drive.
0
hodgemAuthor Commented:
When the server boots up, it comes to that black screen and shows the above message, and won't go anywhere from there. So you're saying that even with the degraded hard drive, it's still should go into windows?
0
PowerEdgeTechIT ConsultantCommented:
If you have a RAID 1 (mirror), then yes, it should boot into Windows. Repairing the drive likely will not  help the issue with it not booting. I would boot to a Windows disk to make sure the installation is recognized and see if you can run a startup repair or other repairs on the Windows installation.

Again, if you have a RAID 0, you are out of luck.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
hodgemAuthor Commented:
Ok so I swapped out the bad hard drive, the controller in the BIOS showed the drive as "resyncing" and was able to boot the server up (almost) but it seems to be hanging on the Windows splash screen. Is the server useable while the drive is syncing?
0
PowerEdgeTechIT ConsultantCommented:
Sorry ... just now getting around to my email ... the answer is 'yes', the server should be usable during the process, but performance will be degraded.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Dell

From novice to tech pro — start learning today.