Matt Hodge
asked on
Issue with degraded hard drive in RAID - Dell Poweredge 110
Hi - hoping someone can help - We have a Dell Poweredge 110, RAID 1, Server 2012. We rebooted the server this morning and it came up with a message (see attached pic) about "Integrated RAID exception detected: Volume (HD1:079) is currently in a state DEGRADED - Enter the Dell 6gbps SAS Ctlr Configuration Utility to investigate!" First off, how do I get into the controller when it boots? Second, I'm going to pick up a 500gb HD, but need to know the best only way to install the drive (and to tell which one is degraded), is it hot-swappable? Do I just take out the hard drive and put the new one in? If I need to go back into the controller, do i need to add the hard drive there? I of course want to get this server back online without screwing up the RAID config. ANY help with this process would be appreciated!
ASKER
When the server boots up, it comes to that black screen and shows the above message, and won't go anywhere from there. So you're saying that even with the degraded hard drive, it's still should go into windows?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Ok so I swapped out the bad hard drive, the controller in the BIOS showed the drive as "resyncing" and was able to boot the server up (almost) but it seems to be hanging on the Windows splash screen. Is the server useable while the drive is syncing?
Sorry ... just now getting around to my email ... the answer is 'yes', the server should be usable during the process, but performance will be degraded.
With a single disk failed, your server should already be "online", unless of course you are using a RAID 0 (Integrated Stripe - IS) instead of a RAID 1 (Integrated Mirror - IM), then you have no recourse if HD1 is offline, but it sounds like it is just in a predicted failure state. If your server is offline, then you likely have a bigger problem than just a failed drive.