I am running VMware 5.5 on a single ESXi host that has 2 Windows 2012 R2 servers as well as the vCenter appliance and an Acronis appliance. The server experiencing the issue is the Windows Exchange 2013 server. I have Acronis 12.5 running backups on these two servers. Since upgrading from Acronis vmProtect9 to Acronis 12.5 it has been creating snapshots on the Exchange server but not deleting them. I am now prompted to consolidate my disks for this virtual server but there appears to be a lock on the .vswp file. I rebooted the ESXi host but the lock still remains.
This customer is current on VMware subscription maintenance but not on the support.
Any help would be greatly appreciated. I'm a little worried about doing too much because unknown to me they have only been swapping 2 drives in their backup rotation.