troubleshooting Question

Exchange 2013 using resource mailbox for sick days rejected

Avatar of DrakeCA
DrakeCAFlag for Canada asked on
ExchangeOutlook
4 Comments1 Solution65 ViewsLast Modified:
I recently set up resource mailboxes so our organization can start tracking vacation days.  It is working exactly the way we need it to, with each manager having their own departmental calendar.

The problem is how do we book sick days?  Obviously these aren't pre-planned so when you return to work you add it to the system.  Unfortunately when you do this the resource mailbox automatically rejects the meeting as it occurred in the past.  

Does anyone know of a way around this?  Various online searches have people suggesting a shared mailbox instead.  The problem I am finding with that is in using a shared mailbox calendar I am not getting the approval notifications I am seeing with the resource mailbox.  We need to have the manager notified and have them approve any requests before they are added to the schedule.  The resource mailbox handles this perfectly.  It just won't let us add in sick days.

How are others handling sick day booking using Outlook?
ASKER CERTIFIED SOLUTION
Pete Long
Solutions Architect
Join our community to see this answer!
Unlock 1 Answer and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros