We have a hard drive that was working but now we get d:/ is not accessible. Access is denied
It has been a while since we've used a service and I remember it wasn't a good experience although the details escape me and I won't bias people's answers with who the company was.
Could people offer their recommendations on companies that could potentially get data off a 3.5" WD drive from 2009. It is SATA. There's no encryption on it. And it has been a while since we've used a service. What is the going rate these days along with lead time for the less expensive service?
And am I missing anything while I tried connecting to my computer, it shows a drive letter, disk management says it's NTFS and healthy. But when you click on the drive letter in file explorer it says D:/ is not accessible Access is denied.
I had hopes it was an NTFS permissions issue. I booted RescueCD, a linux product and googled how to mount external hard drives from the command line - I would have thought there's a way from the GUI?
I got the following message:
The disk contains an unclean file system (0,1)
Metadata kept in windows cache, refused to mount
Failed to mount '/dev/sdd1': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown windows fully......
or mount the volume read only with the ro mount option.
We aren't up on Linux. Is there another product we should be using?