troubleshooting Question

Outlook 2016 client and iphone email issue

Avatar of N B
N BFlag for Canada asked on
iPhoneOutlookMicrosoft 365
6 Comments1 Solution137 ViewsLast Modified:
Good Morning,

I have a user on O365 whos emails are not working on his Outlook 2016 and strangely hi s iphone is also not recieving emails anymore since this morning.

I reset and unlock his password from AD and synced to O365 but still same issue on both iphone emails and Outlook client.

OWA is working !! and he is able to send recieve emails there.

Where do I start troubleshooting from ?

Thanks

Nick
ASKER CERTIFIED SOLUTION
N B
Senior IT Tech

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros