I have a lawyer client who's having a problem with a 3rd party program, CaseMap, and .Net Framework 3.5.
His Windows 10 computer was a free upgrade from Windows 7, and is attached to a Server 2012 R2 domain.
When he tries to do a search in CaseMap he gets an error from CaseMap telling him there's a problem with .net 3.5.
I've done various uninstalls and reinstalls of .net 3.5 to no avail. CaseMap has also been uninstalled and reinstalled multiple times, including the last time allow it to reinstall .net 3.5. None of this has worked!
CaseMap tech support has told my client to reinstall Windows 10. This of course would be expensive because the free Windows 10 upgrade is no longer available, plus there'd be my time to basically setup a new computer.
I've attached CaseMap error message DotNet.jpg, and the detail, DotNet2.jpg.
BTW, I know nothing about CaseMap, so my client, a very computer knowledgeable guy, takes care of the CaseMap installations and talking to their tech support.
Am I certain it's not really a CaseMap problem? Of course not!
We've run out of ideas, and would appreciate any suggestions.