could not establish trust for the CA reply Help!

I am using portecle to generate a java store cert for JIRA. I created the keystore, create the key pair, generated the CSR, processed the CSR using third party CA. I then imported the root cert into Portecle. When I import the CA response I get "could not establish trust for the CA reply. The import cannot proceed.
Why is this happening as everything appears correct.
LVL 6
Sid_FAsked:
Who is Participating?
 
LearnctxConnect With a Mentor EngineerCommented:
Have you installed the intermediate and/or issuing certs as well? You need to install the full chain. All trusted 3rd party CA's will have a CA structure similar to this.

Root CA cert
|___ Issuing

or

Root CA cert
|___ Intermediate CA cert
    |___ Issuing

Open in new window

0
 
Sid_FAuthor Commented:
Thanks was missing intermediate
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.