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Sid_F

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could not establish trust for the CA reply Help!

I am using portecle to generate a java store cert for JIRA. I created the keystore, create the key pair, generated the CSR, processed the CSR using third party CA. I then imported the root cert into Portecle. When I import the CA response I get "could not establish trust for the CA reply. The import cannot proceed.
Why is this happening as everything appears correct.
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Thanks was missing intermediate