could not establish trust for the CA reply Help!

Sid_F
Sid_F used Ask the Experts™
on
I am using portecle to generate a java store cert for JIRA. I created the keystore, create the key pair, generated the CSR, processed the CSR using third party CA. I then imported the root cert into Portecle. When I import the CA response I get "could not establish trust for the CA reply. The import cannot proceed.
Why is this happening as everything appears correct.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Have you installed the intermediate and/or issuing certs as well? You need to install the full chain. All trusted 3rd party CA's will have a CA structure similar to this.

Root CA cert
|___ Issuing

or

Root CA cert
|___ Intermediate CA cert
    |___ Issuing

Open in new window

Author

Commented:
Thanks was missing intermediate

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial