Mac stalls after login
My son is in deep trouble, and I would like to help him, but I don’t have the foggiest notions about MAC computers. Can you help me help him?
His compositions for his approaching recording sessions are locked on his Mac. And he has – of course! – no backup.
After his login, the enclosed screens are shown, and then the computer stalls.
Safety start has no effect.
He can login as a guest, but has then no access to his documents.
Anything he can do about it?
Thanxalot!
MacStalls.JPG
His compositions for his approaching recording sessions are locked on his Mac. And he has – of course! – no backup.
After his login, the enclosed screens are shown, and then the computer stalls.
Safety start has no effect.
He can login as a guest, but has then no access to his documents.
Anything he can do about it?
Thanxalot!
MacStalls.JPG
strung
Try a safe boot by booting while holding down the shift key. Then reboot normally.
ASKER
Thank you, strung, I shall pass that on to my son, Anders.
I believe, however, that he already tried that. As I mentioned in my question: "Safety start has no effect". Those words were his, and he might have done just what you recommend. But I'll tell him anyway.
I believe, however, that he already tried that. As I mentioned in my question: "Safety start has no effect". Those words were his, and he might have done just what you recommend. But I'll tell him anyway.
Reset the SMC first.
http://osxdaily.com/2010/03/24/when-and-how-to-reset-your-mac-system-management-controller-smc/
Then reset the PRAM.
https://www.lifewire.com/how-to-reset-mac-pram-or-nvram-2260839
See if those 2 fix it first before trying anything else.
http://osxdaily.com/2010/03/24/when-and-how-to-reset-your-mac-system-management-controller-smc/
Then reset the PRAM.
https://www.lifewire.com/how-to-reset-mac-pram-or-nvram-2260839
See if those 2 fix it first before trying anything else.
SOLUTION
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ASKER
Dear helpers
In the middle of January my son acted on his own instead of consulting his wise ;-) old father once more. Handed in his computer at a local Mac repair shop, and got a ruined harddisk back with no data saved. Now he is sadder but wiser (perhaps).
I have often told him that real men don't backup - but they weep a lot.
Before he handed in the computer, he could log-in as a guest, but had of course no access to his own data.
They told him that the HDD was in the process of breaking down physically, and that they couldn't rescue any data in due time. Well - I have my doubts.
Maybe I should take a shot at the ruined HDD. It certainly can't get worse. There must be some pretty good HDD-data-rescuing programs around. Should that be done in a Mac environment or could I as well use my own Windows computer and Windows program knowledge?
Or maybe instead I should offer to pay a real expert repair shop to give it a try. I guess the bill could easily be 1-2-3000 $ ?
Any suggestions or general enlightening thoughts are welcome.
He has reconstructed most of his lost compositions - studio recordings start on monday.
But much more than that is lost.
Greetings, Knud
In the middle of January my son acted on his own instead of consulting his wise ;-) old father once more. Handed in his computer at a local Mac repair shop, and got a ruined harddisk back with no data saved. Now he is sadder but wiser (perhaps).
I have often told him that real men don't backup - but they weep a lot.
Before he handed in the computer, he could log-in as a guest, but had of course no access to his own data.
They told him that the HDD was in the process of breaking down physically, and that they couldn't rescue any data in due time. Well - I have my doubts.
Maybe I should take a shot at the ruined HDD. It certainly can't get worse. There must be some pretty good HDD-data-rescuing programs around. Should that be done in a Mac environment or could I as well use my own Windows computer and Windows program knowledge?
Or maybe instead I should offer to pay a real expert repair shop to give it a try. I guess the bill could easily be 1-2-3000 $ ?
Any suggestions or general enlightening thoughts are welcome.
He has reconstructed most of his lost compositions - studio recordings start on monday.
But much more than that is lost.
Greetings, Knud
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ASKER
Thank you, Tim. Now I know where to start. From looking at the Wondershare program, a HDD is a HDD, and I might as well stay in my safer Windows environment when working on the damages drive.
SOLUTION
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ASKER
@serialband: Not SSD and no encryption, fortunately. But thanx for the warning.
@All: I'm away on vacation for the next week, so I cannot start the experiments until I get home. But I shall read any comment as soon as it appears - with great interest!
@All: I'm away on vacation for the next week, so I cannot start the experiments until I get home. But I shall read any comment as soon as it appears - with great interest!
ASKER
Thanx to all. The HDD finally broke completely down, and no data were saved.
But a lot of good know-how was collected for futute use.
Knud
But a lot of good know-how was collected for futute use.
Knud