Link to home
Start Free TrialLog in
Avatar of alanlam123
alanlam123

asked on

Network issue

Hi support

We have major issue that after being remove from the MPLS that some of the traffic unable to reach google or microsoft  DNS .

How to resolve fix a ip address to test out the DNS ?
Avatar of Sajid Shaik M
Sajid Shaik M
Flag of Saudi Arabia image

what is the present internet connection type... u did not mentioned...

did u check DNS ping directly using that link  ?

ps update
A TCP "traceroute" run to a domain on a specific port should give a good idea as to where the traffic is being dropped.
Avatar of alanlam123
alanlam123

ASKER

After some diagnostics  we  found out the secondary dns show in the client was pointing to the  previous HQ .

As a temporary solution I have fixed a temp IP address and  change the secondary dns to 8.8.8.8
Question how to resolved, can we have add the new DNS that we have created in the ASA firewall ?

what is the command to achieve this?
Correct me we have created a new secondary DNS Server, do we need to add the server in the firewall ?
question how to add open dns in the DNS external forwarder?
You need to go to the DNS Manager, then right click on the appropriate DNS, then choose Properties. Look within the Forwarders tab. You can add, delete, and reorder forwarders there.
This question needs an answer!
Become an EE member today
7 DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform.
View membership options
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.