Error installing Dropbox

robrodp
robrodp used Ask the Experts™
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My dropbox was working fine. Suddenly it stopped synchronizing, I uninstalled it tried to reinstall and I got the following message:

error 2 in the installation tools

I  changed the HD reinstalled a fresh copy of windows 8. No firewall no antivirus installed.

Still same problem

No help in google

Any ideas
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
New HD, Fresh Install and:

1. Dropbox did not install?  
2. It installed and did not synchronize?

In the latter case, log into Dropbox.com with your userid and password, then log into the Local Dropbox with user name and password and see if it syncs.
robrodpProgrammer

Author

Commented:
Dropbox did not install:

error 2 in the installation tools

I am at a loss
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
New HD, Fresh Install

Make sure Windows 8 has been updated to Windows 8.1 and make sure all .NET Framework has been installed. Dropbox works fine on these platforms (and on IOS) - I have it running. So check Windows Updates very carefully.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You must open a Gig for personal help. You cannot do that by email in here.
robrodpProgrammer

Author

Commented:
Thanks Villu.  I did what John Hurst suggested and it worked.
robrodpProgrammer

Author

Commented:
It worked thx
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thanks for the update and I was happy to help.

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