How to remove ramsomware

how to remove ramsomware samsam or .weapologize extension?
jamar49Asked:
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
Most opinions I see, and my own is, backup any documents not encrypted (if any), format the hard drive and reinstall fresh. Recover encrypted documents from your backup.
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MAS (MVE)Connect With a Mentor Technical Department HeadCommented:
Yes John is correct. I saw that is the only best option.
Even the company who encrypts the files are not 100% sure that they can restore/decrypt the full files.
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jamar49Author Commented:
Thanks
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MAS (MVE)Technical Department HeadCommented:
Enough information to confirm an answer.
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