Security Certificate


It happens to one of the user; the below security certificate prompts all the time; it is as the followings:

Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate.

(It is checked) The security certificate is from a trusted certifying authority.

(It is checked) The security certificate date is valid.

(It is crossed out) The name on the security certificate is invalid or does not match the name of the site.

Do you want to proceed?

(There are 3 options: Yes or No or View Certificate)

When i click "view certificate"..... I saw something related to "Symantec something"

My questions:
1) How to troubleshoot it?
2) Is it related to Microsoft Office? Should I remove and install back Microsoft office?
3) Or Is it related to Symantec Endpoint protection?
4) Let me know the possible solution

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David Johnson, CD, MVPOwnerCommented:
if you get a revoked certificate then it is known issue that Microsoft is attempting to fix

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
MASEE Solution Guide - Technical Dept HeadCommented:
Please post screenshot.
Are you connect to Office365?
tjieAuthor Commented:
1) The message is like this " Your connection is not private ". Attackers might be trying to steal your information from (for example, passwords, messages, or credit cards). Learn more Net::ERR_CERT_COMMON_NAME_INVALID
2) The things that i have done:
   a1) Cleaning up "Temp" folder at %Temp% and Under "Windows"
   a2) Check the Time & Date
   a3) Clean and reset the Chrome
3) However, The problem is still present.

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Office 365

From novice to tech pro — start learning today.