Security Certificate

Hi,

It happens to one of the user; the below security certificate prompts all the time; it is as the followings:

autodiscover's outlook.com
Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate.

(It is checked) The security certificate is from a trusted certifying authority.

(It is checked) The security certificate date is valid.

(It is crossed out) The name on the security certificate is invalid or does not match the name of the site.

Do you want to proceed?

(There are 3 options: Yes or No or View Certificate)

When i click "view certificate"..... I saw something related to "Symantec something"

My questions:
1) How to troubleshoot it?
2) Is it related to Microsoft Office? Should I remove and install back Microsoft office?
3) Or Is it related to Symantec Endpoint protection?
4) Let me know the possible solution

Thanks,
tjie
tjieAsked:
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David Johnson, CD, MVPOwnerCommented:
if you get a revoked certificate then it is known issue that Microsoft is attempting to fix
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MASEE Solution Guide - Technical Dept HeadCommented:
Please post screenshot.
Are you connect to Office365?
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tjieAuthor Commented:
Hi,
1) The message is like this " Your connection is not private ". Attackers might be trying to steal your information from outlook.office365.com (for example, passwords, messages, or credit cards). Learn more Net::ERR_CERT_COMMON_NAME_INVALID
2) The things that i have done:
   a1) Cleaning up "Temp" folder at %Temp% and Under "Windows"
   a2) Check the Time & Date
   a3) Clean and reset the Chrome
3) However, The problem is still present.

tjie
0
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