Scanning ID Cards with Windows Fax and Scan

Hello everyone,
This client of mine has ID card scanners which they have been using a 3rd party Citrix app to scan an upload, however now they desire to scan and then copy and paste somewhere else.  I can scan it and get it to work, but the ID appears at the top and then there is a lot of black space on the bottom.  Can someone recommend dimensions or many even a third party scanning program that has less limitation?
Kurt SutulaAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Aaron TomoskySD-WAN SimplifiedCommented:
What’s the model of the idcard scanner? Usually they offer software that handles the basics.
Kurt SutulaAuthor Commented:
Its a scanshell 800DXN
That is a good point that you are making.  I will see if they do have a software.
Kurt SutulaAuthor Commented:
Well I ran into a disappointing road block that I found a bunch of additional software here:

I found one called ID Scan, which sounded like it was right up our alley but it requires a product key!!!!!

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Amazon Web Services

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

Aaron TomoskySD-WAN SimplifiedCommented:
Quick search found they have software, one is even called IDscan!

Even though it's a store site, looks like free downloads for the software.
Aaron TomoskySD-WAN SimplifiedCommented:
Haha, same time.

Maybe a call to them to see if a license is supposed to come with the scanners? If you bought a bunch of them, sometimes you can press them into giving it to you for free, or it may just be free anyway.
Seth SimmonsSr. Systems AdministratorCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

-- Kurt Sutula (https:#a42437943)
-- Aaron Tomosky (https:#a42437950)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

Experts-Exchange Cleanup Volunteer
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Document Management

From novice to tech pro — start learning today.