Why would a wireless mouse behave differently from a wired mouse within some applications?

A client of mine has a Logitech MX700 mouse, that came as a combo with a wireless keyboard and a charging base. When using this mouse within a CAD program, it has moments where it acts as though the left mouse button is sticking, which the client has to quickly select and move the pointer, it causes the mouse to drag items, sometimes doing so creates copies (when it drags folders), other times, it just relocates what had been clicked on.

The client has replaced the actual switch inside of the mouse, thinking the switch has gone bad over years of use. It didn’t seem to make a difference to the issue, so he then purchased another mouse of the same model new, only to have the same results.

Switching to a wired mouse has resolved the issue, and he says he may have to just deal with it, but he likes this particular mouse. It’s been a great mouse, with it having rechargeable batteries, its larger and fits his hand well, and he likes that he can place it on a base to charge it up overnight,

Is there a possibility that there might be a recent driver update that would take care of these issues?
memewarrenAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Paul SauvéRetiredCommented:
check the mouse properties with the wired mouse connected (Control Panel ―> Hardware and Sound ―> Devices and Printers ―> Mouse and select Properties)

disconnect the the wired mouse, connect the wireless mouse and make sure the settings are the same the settings are the same
0
Shaun VermaakTechnical SpecialistCommented:
How far is mouse from the receiver?
1
Alex MartinFreelance IT SupportCommented:
Common issue with wireless input devices. I had the same issue with a logitech mouse, and found out through trial and error it was actually the unifying receiver that was causing the issue.  I had bought another mouse, tried syncing it to the old receiver (Since my keyboard was attached to it), and ended up with the same issue. I reinstalled drivers, used the new unifying receiver, and everything worked fine after that.  I would suggest replacing the receiver, making sure the mouse and keyboard are within a short range (Try less than 10 feet if possible, to start), and reinstall the driver using the previously mentioned method.

Credit to : Paul Sauve

(Control Panel ―> Hardware and Sound ―> Devices and Printers ―> Mouse and select Properties)
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
RaminTechnical AdvisorCommented:
Is there a possibility that there might be a recent driver update that would take care of these issues?

That can also be interference issue with USB 3.0. Try to use a USB hub to make some distance between the USB receiver and other USB 3.0 ports on the PC.

More Details:
http://support.logitech.com/en_gb/article/38032
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Logitech

From novice to tech pro — start learning today.