Powerpoint Error "You need an internet connection to insert online pictures. While you are offline, you can insert pictures from your computer"

A client of mine gets the error at home while on VPN. We use Pulse Secure VPN. Any ideas on how to fix this?
LVL 19
Edward PamiasTeam Lead RRS DeskAsked:
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Paul SauvéRetiredCommented:
yes - save (download) a copy of the image and place in the computer with the presentation and insert this copy in the presentation
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Edward PamiasTeam Lead RRS DeskAuthor Commented:
Thanks Paul, that's what I told her in the mean time. Do you know if they is a way around this? If not I will close this question out.
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Edward PamiasTeam Lead RRS DeskAuthor Commented:
My client is going to accept this as a solution, she does not like it but she will deal with the extra step. Thank you!
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Paul SauvéRetiredCommented:
since Pulse Secure VPN does not allow an internet connection & the image is an online image, then there is no other choice to solve this problem

thanks for the points
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Edward PamiasTeam Lead RRS DeskAuthor Commented:
She said it worked before and just stopped working.
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