Powerpoint Error "You need an internet connection to insert online pictures. While you are offline, you can insert pictures from your computer"

A client of mine gets the error at home while on VPN. We use Pulse Secure VPN. Any ideas on how to fix this?
LVL 19
Edward PamiasTeam Lead RRS DeskAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Paul SauvéRetiredCommented:
yes - save (download) a copy of the image and place in the computer with the presentation and insert this copy in the presentation

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Edward PamiasTeam Lead RRS DeskAuthor Commented:
Thanks Paul, that's what I told her in the mean time. Do you know if they is a way around this? If not I will close this question out.
Edward PamiasTeam Lead RRS DeskAuthor Commented:
My client is going to accept this as a solution, she does not like it but she will deal with the extra step. Thank you!
Paul SauvéRetiredCommented:
since Pulse Secure VPN does not allow an internet connection & the image is an online image, then there is no other choice to solve this problem

thanks for the points
Edward PamiasTeam Lead RRS DeskAuthor Commented:
She said it worked before and just stopped working.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Applications

From novice to tech pro — start learning today.