Mr. Be@n
asked on
Unknown password DVR model ED8708
Hello everyone,
I just had and issue with a client where I ended up having to change the DHCP scope and network id. I have changed the DVR to match the network and then after that it is now prompting me any anyone else to tries to log into it or make any changes with an admin username and password and I know I did not configure it to do that. Also no one knows who this was purchased from which makes this even more challenging. I have reached out to a camera company to see what could be done and then he recommended that I do a firmware upgrade to default factory reset it and the website he directed me to did not have any firmware for that device. Does anyone know where I can either find a firmware update or somehow default factory reset it.
I just had and issue with a client where I ended up having to change the DHCP scope and network id. I have changed the DVR to match the network and then after that it is now prompting me any anyone else to tries to log into it or make any changes with an admin username and password and I know I did not configure it to do that. Also no one knows who this was purchased from which makes this even more challenging. I have reached out to a camera company to see what could be done and then he recommended that I do a firmware upgrade to default factory reset it and the website he directed me to did not have any firmware for that device. Does anyone know where I can either find a firmware update or somehow default factory reset it.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Hey Brian, the problem is is that we don't actually know who the vendor is. The one that gave me that advice was actually doing it just to be nice. I have checked all sections there and I was unable to find it.
I think Eastern is the manufacturer.
ASKER
I did actually trace it back to TVT technologies using the mac address, I put in a request with them which of course went into a black hole. I was going to try Eastern and now they seem to be having issues with their website. This is what I get now when I go there:
Notice: Error: User 'easterncctv' has exceeded the 'max_questions' resource (current value: 300000)
Error No: 1226
SELECT * FROM oc_store WHERE REPLACE(`url`, 'www.', '') = 'http://easterncctv.com/shop/' in /hermes/bosnaweb19a/b1089/
Error No: 1226
SELECT * FROM `oc_setting` WHERE store_id = '0' OR store_id = '0' ORDER BY store_id ASC in /hermes/bosnaweb19a/b1089/
I'll try again later.
Notice: Error: User 'easterncctv' has exceeded the 'max_questions' resource (current value: 300000)
Error No: 1226
SELECT * FROM oc_store WHERE REPLACE(`url`, 'www.', '') = 'http://easterncctv.com/shop/' in /hermes/bosnaweb19a/b1089/
Error No: 1226
SELECT * FROM `oc_setting` WHERE store_id = '0' OR store_id = '0' ORDER BY store_id ASC in /hermes/bosnaweb19a/b1089/
I'll try again later.
ASKER
How were you able to find it. I go to the link provided, click on DVR, and then I do a ctrl f and search for ED8708 and nothing is found.