troubleshooting Question

Outlook 2016 hangs after few minutes

Avatar of Armitage318
Armitage318 asked on
Microsoft OfficeOperating SystemsOutlookWindows OS
11 Comments4 Solutions1062 ViewsLast Modified:
I am using Outlook 2016 version 1711 (build 8730.2175). My OS is Windows 10 Pro.
CPU I5, 8 GB Ram.
I use Kaspersky AV.
I have 4 IMAP accounts, two of them on same IMAP server.
After a few minutes, Outlook "freezes" and I am forced to kill it through task manager.
It seems my error occours during email composition.
I tried:
- disable Kaspersky plugin "Anti-Virus addin"
- completely uninstall Kaspersky
- disable other addition components ("Microsoft SharePoint Server Colleague Import Add-in" and "Microsoft VBA for Outlook Addin").

No way.
It is still crashing.

The error I get in Event Viewer is: "The program OUTLOOK.EXE version 16.0.8730.2175 stopped interacting with Windows and was closed"

Thank you very much
RaminTechnical Advisor

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