I had installed a querying program that uses the user's windows credentials to query the data. I went into SQL and added the user using Windows credentials. The user went into SQL is as mydomain\user. However, when I go into the querying tool security program and grant access it picks up the user as mydomain.com\user. So when the user tries to login the user ID's do not match. I am not sure if there is something that needs to be fixed in SQL or in active directory.