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John BoscoFlag for United States of America

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Crystal Reports- jpeg disappears after saving report

When I insert an 850kb jpeg image into my report,  the image disappears from the screen after I save the file. The box remains in the report, just the image goes away.  If I double-click in the box, the image opens in Paint.  The image does not appear on the screen or print with the report.  

I am experiencing the same behavior in both Crystal 2013 and Crystal XI.  Any help or insight would be appreciated.

Thanks,
John
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Mike McCracken

Are you editting the report in both?
It is possible there is an incompatibility between the versions particularly when opening it in CR XI after saving in CR2013

Any suppression on the object or is it perhaps behind another object?

mlmcc
I don't know why the image would disappear, but I do have a few questions/ideas/etc. (in addition to mlmcc's ideas).

 Have you tried inserting a different image file, maybe with a smaller image, to see if it does the same thing?

 In CR 10, you can insert an image as a Picture, or as an OLE Object.  If I insert it as an OLE Object, then if I double-click on the image, it opens in an image editor.  But if I insert it as a Picture, then nothing happens when I double-click on it.  So, I'm guessing that you inserted your image as an OLE Object, in which case you could try inserting it as a Picture instead (assuming that you have that option) to see if it makes any difference.

 When you insert an image as an OLE Object, you have the option for the report to display an icon instead of the image.  This doesn't seem likely, but if you used that option and then the icon didn't work for some reason, then you might end up with nothing showing on the report.

 James
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John Bosco
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That does sound pretty odd.  I'm glad that you found a workaround.

 James
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I stumbled upon the solution on my own.